Menlo Park, California

PG&E new service, upgrades and disconnects in Menlo Park

What a Menlo Park build or teardown needs from PG&E and from the city, in the order it happens.

Who serves Menlo Park: WestLight Energy (formerly Peninsula Clean Energy) supplies the electricity. PG&E delivers it, bills, maintains the lines and handles every new service request, upgrade and disconnect.

From city permit to PG&E meter in Menlo Park

  1. City permit. Building permits go through Community Development (Building Division), using Accela Citizen Access (applications are online only).
  2. PG&E application. The new service, upgrade or disconnect is a separate application to PG&E. A complete package the first time is what keeps it moving.
  3. PG&E design and scheduling. PG&E assigns a job owner, designs the service and schedules its crews. This is where most jobs stall without follow-up.
  4. City final and release. PG&E will not start new gas or electric service until permits and final inspections are complete, and many cities forward the inspection result to PG&E directly. Confirm with the Building Division how your final is released to PG&E when you schedule it.
  5. Meter set. PG&E sets the meter and energizes once it has the release and its own work is done.

Menlo Park rules that affect PG&E work

Undergrounding

Code 16.76.020 requires underground service for new or re-serviced structures, but exempts single-family homes and duplexes outside an underground district or subdivision. For single-family projects the city recommends undergrounding at the owner's discretion.

Demolition

A demolition permit requires a PG&E letter stating the gas meter is removed, the gas line is capped at the property line, and the electric service drop is disconnected.

Panel upgrades

A main-panel upgrade triggers Menlo Park's pre-wiring and breaker-space rules (Code 12.18.090). Plan the panel size with that in mind before you apply to PG&E.

What MeterSet handles in Menlo Park

Questions Menlo Park builders ask

Do I have to underground the service on a Menlo Park single-family rebuild?

Not usually. Code 16.76.020 exempts single-family homes outside an underground district or subdivision; the city recommends undergrounding but leaves it to the owner.

What PG&E letter does Menlo Park need for a demolition permit?

One stating the gas meter has been removed, the gas line is capped at the property line, and the electric service drop is disconnected.

Want PG&E off your desk?

MeterSet files, tracks and escalates PG&E work for Bay Area builders — new service, upgrades, temp power, disconnects. Flat fees. Weekly updates. 250+ utility engagements.

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PG&E guides

How long does PG&E take for new electric service?Application to energization, by project type — and what the CPUC now requires.PG&E Express Connect: who qualifies, how long it takesThe ~100-day fast path for residential jobs up to 320A, and the two deadlines that knock you out of it.Upgrading to 200A or 400A with PG&EPanel upgrade, service upgrade, added load — which path you're on and what PG&E needs.PG&E temporary power for construction sitesWhen temp power is fast, when it isn't, and what to have ready before you apply.PG&E electric and gas disconnects for demolitionGetting services terminated before the demo permit — the step that stalls teardowns.
Sources. WestLight Energy board (member cities); WestLight name change; Menlo Park Accela Citizen Access; Menlo Park Code 16.76; Menlo Park single-family utility requirements; Menlo Park demolition submittal requirements; Menlo Park pre-wiring requirements; PG&E Building & Renovation Services; PG&E Greenbook. City rules were checked against these pages in October 2026 and can change; confirm with the city before you design.